Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@velabell.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Velabell is operated by Diwu (Shenzhen) Trading Co., Ltd.
Company Name: Diwu (Shenzhen) Trading Co., Ltd.
Address: Room 312, No. 25 East Fuwei West Street, Fuwei Community, Fuyong Subdistrict, Baoan District, Shenzhen, Guangdong Province, China
Phone: +86 13209962434
Email: support@velabell.com